Spotlight article


Focusing on #WhatsNext… together

As the new shoots of recovery appear, it’s time to plan for future success

Although UK business entered 2021 still in the shadow of the pandemic, the New Year has brought new hope, with vaccinations being rolled out across the country. These first signs of recovery mean that, however you’ve been affected, now’s the time to look forward and plan for a post-COVID future. So what’s next? To help overcome the unprecedented challenges faced last year, many organisations accelerated digital transformation to gain the agility needed to improve the way they work and, where necessary, stay operational and minimise disruption through remote working and collaboration. The challenge this year is to rebound as strongly as possible and make the most of the recovery.

This starts with a business reset – learning from the past year, looking at what strategies were most successful and building on them. Digital technology played a key role, so take stock and review what’s been implemented to identify what’s working best. Then reimagine an ongoing digital transformation strategy that will help make your business adaptable to help you not only accelerate through the recovery, but also successfully navigate your way around future challenges. Here’s how Vodafone and its customers have been working in collaboration to reimagine businesses when change was needed to excel during challenging times…

Driving the change and adaptability needed in these challenging times… and beyond.

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Professional, Financial and Legal Services

Protect staff and clients without disrupting productivity with calls and meetings managed remotely and securely, while improving customer service levels and keeping client data safe.

“Because we can get applications and tools to our clients whenever and wherever they need them, employees are better connected and more productive. Vodafone Cloud and Hosting brings together managed hosting, security and fixed connectivity, delivering the simplicity, peace of mind and agility we need.”

Terry McCaan, CIO, Bravura

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Retail and Hospitality

Bounce back fast, while protecting your staff and customers on site or find new ways to serve your customers and meet the changing demands.

“Vodafone has worked closely with takepayments in getting to understand our business, before recommending solutions from their wide range of products, in order to meet our needs. The Account Management Team are understanding and are always willing to help us out.”

Mick Severn, Head of Infrastructure and Service, takepayments

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Manufacturing

Accelerate the opening of sites and factories and create safer working environments, with assets safeguarded, and increased visibility of operations by enabling 5G and remote IoT sensors.

Vodafone UK is bringing 5G to HORIBA MIRA. The 5G mobile private network (MPN), with its ultra-fast speeds and low latency, will assist in the development of driverless vehicles at the site.

“Vodafone’s 5G technology will enable us to work and collaborate with the industry’s biggest players to ensure their technologies are safe, robust, convenient and efficient to hit our roads in the near future.”

Chris Reeves, Head of Connected and Autonomous Vehicle Technologies, HORIBA MIRA

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Healthcare

Relieve pressure on facilities by enabling at-home diagnosis and treatment, keeping patients and staff safer and increasing access to care. Patient records and sensitive data are also kept safe.

Cardiff and Vale University Health Board will trial 5G assisted surgery and training in University Hospital Cardiff and University Hospital Llandough.

“The more connected we are, the better health outcomes will be. This trial is a superb example of clinical innovation – using existing techniques and new technologies to give greater access to expertise around the world. We've got fantastic clinicians across Cardiff and Vale and by working with Vodafone and Proximie we can give them access to new and innovative ways to share knowledge and experience to improve patient outcomes.”

Len Richards, CEO, Cardiff and Vale University Health Board

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Transport and Logistics

Improve the safety of staff and customers and increase visibility of remote workers and on-site activity, while ensuring compliance. Monitor stock and track fleets to drive up performance.

“Vodafone offer a fantastic service and actively work in partnership with TfGM to address any service-related issues and to identify opportunities for service improvement”

Mat Clayton, Lead IT Service Manager, Transport for Greater Manchester